FREQUENTLY ASKED QUESTIONS(FAQs)
- We accept all major credit and debit cards, as well as Apple Pay.
Delivery times vary depending on your location and the shipping method selected at checkout. We offer standard, expedited, and express shipping options.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
- You can return your purchase within 60 days of delivery for a full refund or exchange. Kindly reach out to us for guidance on initiating the return process.
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the Track Your Order page.
- Yes, we ship to most countries worldwide. Additional shipping charges and customs fees may apply.
- You can contact our customer support team by email or phone. Email: support@grovymax.store
- You can enter a coupon code at checkout. Simply enter the code in the “Discount” field and click “Apply” to see the discount applied to your order total.
- We offer a variety of discounts and promotions throughout the year. Please sign up for our newsletter to stay informed about current deals and promotions.